Refund Policy

At Dev-Academy.in, we strive to provide high-quality courses and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted.

 

1. General Refund Policy

  • Due to the digital nature of our courses, all sales are final, and refunds are not provided unless explicitly stated.

  • Exceptions may apply in specific cases as outlined below.

 

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • Duplicate Payment: If you were charged more than once for the same course, a refund will be issued for the duplicate payment.

  • Technical Issues: If you are unable to access the course due to technical problems on our platform and our support team cannot resolve the issue within a reasonable timeframe.

  • Incorrect Course Purchase: If you accidentally purchased the wrong course and notify us within 24 hours of purchase, we may offer a refund or course exchange at our discretion.

 

3. Non-Refundable Situations

  • Change of Mind: Refunds will not be provided if you decide you no longer want the course.

  • Failure to Complete the Course: Non-completion of the course does not qualify for a refund.

  • Breach of Terms: If you violate our Terms and Conditions, you will not be eligible for a refund.

 

4. Refund Request Process

To request a refund, follow these steps:

  1. Contact our support team at [Your Contact Email] with your order details.

  2. Provide a clear explanation of the issue and supporting evidence (if applicable).

  3. Our team will review your request and respond within 7 business days.

 

5. Refund Method

  • Approved refunds will be processed using the original payment method.

  • It may take 5-10 business days for the refunded amount to reflect in your account, depending on your payment provider.

 

6. Course Exchange Option

If you are not satisfied with a course, we may offer a one-time course exchange instead of a refund. Eligibility for exchanges will be determined on a case-by-case basis.

 

7. Policy Updates

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

 

8. Contact Us

If you have any questions regarding our Refund Policy, please reach out to us at office@dev-academy.in

 

 

 

By purchasing a course from Dev-Academy.in, you agree to this Refund Policy.